Note: Touch ID or Face ID authentication requires that your mobile device is Touch ID or Face ID capable and that you have registered a fingerprint or facial recognition authentication on the device. Use Touch ID, Face ID, or Passcode in a push notification to authenticate yourself on your mobile device.The challenge number proves that you are physical present during authentication. Enter a challenge number on your mobile device that you receive during authentication.If your organization requires you to define an additional device authentication mechanism to meet the security requirements, you will be prompted for the additional local authentication such as passphrases or biometrics. Kudos to Symantec for saving as much money as possible for a security application!!!**update: given how *hit this app is, I’ll be turning off my 2FA for E*Trade so I NEVER EVER have to use this app again. As with most things, it seems Symantec spent the lowest amount they could and as with most other things, you get what you pay for. Maybe I shouldn’t expect billion-dollar companies to produce software that functions properly and is easy to use. The number of other poor ratings indicate that I’m not alone in my feelings about this app. Not being able to effectively link accounts, copy the OTP, or set up the app with a new phone is, well, absurd. I’m bringing that up because it’s simple RIDICULOUS that a company with significant enough resources to reach a 10+ billion dollar valuation (and one that supposedly focuses on digital security!) could produce an app that functions so poorly. This page was generated by GitHub Pages.One entry I found for Symantec’s valuation is 10.7 Billion. Support hardware security key based login for example with a Yubikey or Duo.īlog is maintained by magneticB.It’s standard for this process to be automated so a call shouldn’t be required (and maybe a security risk if a 2FA reset can be socially engineered over the phone). Create the key and QR code directly on the Fidelity website after login and reduce burden on your call center.Symantec VIP can still be supported but at least give your customers the option of using their existing passcode apps. Offically support multiple TOTP apps (like Google Autenticator) with existing security standards.It’s good that Fidelity support app based 2FA, but adoption could be increased by: Delete the ‘qr.png’ file as this is sensitive data.Enter username/pass as normal but now you should be asked to enter your 6 digit passcode - Enter the passcode from your TOTP authenticator app and it should log you in. They will add the credential to your account and enable 2FA.įidelity should then ask you to try logging in while your still on the phone. They will then ask you for your credential/ID, this is where you tell Fidelity the credential generated in step 4 (e.g. Tell them you already have the Symantec VIP app installed. Scan the QR code in your TOTP auth app of choice and you should see it added and passcodes get generated every 30 seconds.Ĭall Fidelity and ask to setup 2FA with VIP. Open the generated qr.png file and you should see a QR code. Qrencode -o qr.png -s 15 "otpauth://totp/your_fidelity_username?secret=B62TJYTHYEO5GEIHEODYHY77HFUK6ZEI&digits=6&algorithm=SHA1&issuer=Fidelity&period=30" Install python-vipaccess with the python package manager: Once installed you can install python3 with brew install python3 - This should also install pip3 at the same time. Brew is a package manager for OSX and pip is a package manager for python. Make sure you have brew pip3 and python3 installed in your terminal. This guide is for OSX but as long as you can install python, python-vipaccess, and qrencode on your OS it should still work. I have tested this with Yubio and Microsoft Authenticator apps only - but it should work fine with others apps like Google Authenticator and Authy. You can use this python client to emulate the Symantec VIP app, extract the key, and install into your favorite TOTP app. This guide will show you how to setup app based 2FA on your favorite TOTP authenticator app so you can login to Fidelity without ever having to install Symantec VIP.įortunately, the Symantec VIP app uses standard security protcols and some clever people have developed an opensource python client to replace the standard phone app. Authy, Google Auth) already installed on my phone where I keep other passcodes. I wanted the security from app based TOTP 2FA, but by using existing authenticator apps (e.g. SMS based 2FA is know to be fairly insecure and Symantec VIP requires downloading another authenticator app. Fidelity 2FA with TOTP Authenticator Apps (without Symantac VIP) View on GitHub Fidelity 2FA with TOTP Authenticator Apps (without Symantac VIP)įidelity investments supports 2FA login with SMS and Symantec VIP (as of May 2021). Fidelity 2FA with TOTP Authenticator Apps (without Symantac VIP) | blog Skip to the content.
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